For ages 21+

Responsible Gaming at bt111 — A Safe and Balanced Experience

bt111 believes entertainment is truly enjoyable only when it is controlled and balanced. Our responsible gaming policy helps you play safely and with awareness.

Our Commitment

bt111 serves players in Bangladesh as a safe and responsible online casino and betting platform. We do not just provide entertainment — we make sure every player can play with awareness, in a controlled way, and safely.

Responsible gaming means you are playing for entertainment, not in the hope of recovering money. bt111 is committed to helping you stay in control of your budget, time, and emotions during every session.

Only persons aged 21 or over may participate on our platform. Minors creating accounts or participating in play is strictly prohibited.

21+ For persons aged 21 and over only
01

Age Verification

Age is verified at the time of registration. Accounts for those under 21 are not activated.

02

Transparent Information

The rules of every game, bonus conditions, and wagering requirements are communicated clearly.

03

24/7 Support

Our Bengali-language support team is always by your side for any issue.

04

Secure Transactions

All transactions are handled in accordance with SSL encryption and fair play policies.

Your Protection Tools

bt111 provides a range of practical tools to keep your play safe and controlled.

Set Deposit Limits

You can set daily, weekly, or monthly deposit limits. Once a limit is set it cannot be exceeded — this is the most effective way to manage your budget.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, use the self-exclusion feature to exclude yourself for a set period. You will not be able to log in to your account during this time.

Time-Out Feature

You can take a time-out for anywhere from a few hours to a few weeks. Your account will be completely inactive during this break. Rest, clear your head, and come back refreshed.

Session Time Limits

Set a limit in advance on how long you will play in one go. When the set time is up, the system will log you out of your account. Avoid playing for long stretches without a break.

Set Loss Limits

Set how much you are willing to lose in a day or a week. Once that amount is reached, play will stop automatically. Prevent the urge to keep playing after a losing streak.

Reality Check Reminders

After a set interval the system will remind you how long you have been playing and how much you have spent. This reminder helps keep you aware.

Signs of Problem Gaming

If you notice any of the following signs in yourself, now is the right time to seek help.

Warning Signs

  • Repeatedly playing to try to recover lost money
  • Gradually increasing the size of your bets
  • Hiding your gaming from family and friends
  • Trying to stop playing but being unable to
  • Work or studies becoming irregular because of gaming
  • Borrowing money or selling assets to fund gaming
  • Feeling anxious or irritable when unable to play

Healthy Gaming Habits

  • Set a fixed budget before you start playing
  • Stop playing when that budget runs out
  • Play for entertainment, not as a source of income
  • Take regular breaks and make time for other activities
  • Avoid playing when drinking or when you are tired
  • Always prioritise spending time with family
  • If you have a problem, contact our support without delay

How to Activate the Tools

Please note: The responsible gaming tools can be used at any time from your Account Settings. Lowering a limit takes 24 hours to come into effect, while raising a limit takes effect immediately.

Log in to bt111 and go to the "Account Settings" section. Find the "Responsible Gaming" tab there. From here you can set deposit limits, loss limits, session time limits, time-out, and self-exclusion.

For self-exclusion you will need to choose a specific period (30 days, 60 days, or 1 year). Your account will not be reactivated automatically when the period ends — you will need to submit a request yourself.

If you have any difficulty in Account Settings or need help using the tools, contact our 24/7 live chat support.

Contact Support

If you feel that gaming is becoming a problem, do not delay — contact us. Our support team is always ready to help you in Bengali.

Live Chat: 24/7 Bengali support — click the chat icon at the bottom corner of the platform
Response time: Usually within the same session
Language: Bengali (Bangladesh Standard Time)

Minor Protection Policy

bt111 strictly prohibits minors from participating in online gambling. We do not welcome anyone under the age of 21 on the platform.

For Parents

If there are children or teenagers in your home, use parental control software on your devices. Block access to the bt111 website and keep your login details stored securely.

Account Security

Never share your password with anyone else. After logging in, always log out before closing the browser so that no one else can use your account.

Age Verification Process

We reserve the right to verify identity documents or date of birth at any time if we have reason to suspect. Creating an account with false information will result in the account being permanently closed.

Report

If you suspect that a minor is using our platform, report it to [email protected] immediately. We will take swift action.

Financial Control Policy

Minimum Deposit

The minimum deposit amount for each payment method is ৳200. Start small, stay in control.

Minimum Withdrawal

The minimum withdrawal amount is ৳800. Withdrawing your winnings promptly is part of responsible habits.

Fast Payments

Withdrawals are usually completed within 10-45 minutes. bKash, Nagad, Rocket, Upay, and bank transfer are supported.

Frequently Asked Questions

Answers to the most frequently asked questions about responsible gaming.

After logging in to bt111, go to "Account Settings" and select the "Responsible Gaming" section. From here you can set deposit limits, loss limits, session time limits, time-out, and self-exclusion. If you have any trouble, contact our 24/7 live chat support.

No, activating self-exclusion keeps your account balance safe. Once the set period ends and your account is reactivated, you will be able to see and use your balance. However, no deposits or betting are possible while self-exclusion is active.

Yes, deposit limits can be changed. However, if you lower the limit it takes effect immediately. If you request to raise the limit it takes effect after 24 hours — this delay is intentional, so you do not make decisions in the heat of the moment.

No. The minimum age to play at bt111 is 21. Anyone who is 18 — or between the ages of 18 and 20 — cannot participate on our platform. Registering with a false age will result in the account being permanently closed.

Time-out is a short-term break — from a few hours up to a few weeks. During this period the account is inactive and reactivates automatically when the period ends. Self-exclusion, on the other hand, is long-term protection (30 days to 1 year or more), where the account must be manually reactivated after the period ends. Self-exclusion is more effective for those facing serious problems.

First contact bt111's 24/7 live chat or email [email protected] — we will help you activate self-exclusion. You can also talk to a trusted family member or close friend. If needed, seek advice from a mental health professional.

Enjoy the fun of entertainment,
in a balanced way

Play with awareness, enjoy with control. Your favourite games are waiting for you at bt111.